We suggest you or your customer obtain a receipt from the post office as the item remains yours or their property until it is received back at our warehouse. All items must be unworn, in a resaleable condition with all tags still attached and in the original packing. We inspect all returns and if we believe any of the above has not been adhered to, we can return the item to you or your customer at you or your customers own cost. Please note that should you or your customer refuse to pay for an item to be returned we reserve the right to dispose of it within 28 days. Disposal will not constitute any admission on our part that we have failed in any way to honour our obligations to you in full and will not constitute any unlawful action against the goods. Our decision regarding the condition of the returned goods is final.